Frequently Asked Questions
Are the products suitable for cats and dogs?
Our current range includes products designed for cats, dogs, or both. Check each product page for the specific details.
How long will my order take?
Delivery times depend on the destination and fulfilment route selected for the product. The available delivery estimate will be shown during checkout.
Can I use the interactive pet ball as a chew toy?
No. It is an interactive play toy, not an indestructible chew toy. Pets should be supervised, particularly strong chewers.
Can I return an item?
Yes. If you need to return an item, please contact us with your order details and we will provide the appropriate return instructions.
Need more help?
Visit our Contact page and send us your order number and question. We will get back to you as soon as possible.